Contact us

Questions about your insurance policy?

Contact one of our agents at the Insurance Information Centre. We’re open Monday to Friday from 8:30 AM to 4:30 PM.

514-288-4321 (Montreal area)
1-877-288-4321 (elsewhere in Québec)
cinfo@bac-quebec.qc.ca

Media representatives

See our Media page for all the details.

To contact IBC (Montréal office)

Phone and E-mail

Insurance Bureau of Canada - Postal Address - By appointment only
1981 McGill College Avenue, Suite 620
Montréal, Québec H3A 2Y1

Twitter: @BAC_Quebec
LinkedIn: company/bac-quebec/

You may be asked to provide personal information, such as your name and telephone number, to respond to your request. When necessary, this information may be accessible to our employees, transferred outside Quebec or shared with an insurance company.

At any time, you may withdraw your consent allowing us to use or share your personal information.

You may access your information and have it corrected, if necessary.

For more details, please read our Privacy Policy.

If you have a complaint about a service provided by IBC

See our Complaints Policy.