Contact us

Questions about your insurance policy?

Contact one of our agents at the Insurance Information Centre. We’re open Monday to Friday from 8:30 AM to 4:30 PM.

Due to the COVID-19 pandemic, please note that IBC offices will not receive visitors until further notice.


For information about damage insurance, or to contact our insurance information center agents, please call us, send us an email or use one of our web services.

514-288-4321 (Montreal area)
1-877-288-4321 (elsewhere in Québec)

Media representatives

See our Media page or contact the Communications and Public Affairs Division at 514-288-1563, extension 2277 or 2229.

To contact IBC (Montréal office)

Insurance Bureau of Canada
1981 McGill College Avenue, Suite 620
Montréal, Québec H3A 2Y1


Twitter: @BAC_Quebec
LinkedIn: company/bac-quebec/

If you have a complaint about a service provided by IBC

See our Complaints Policy.